IT Infrastructure Support Specialist

3 weeks ago


Vestavia Hills, Alabama, United States RFG Advisory Full time

Job Summary

RFG Advisory is seeking a skilled IT Helpdesk Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and ensuring seamless operations.

Key Responsibilities:

  • Manage and resolve IT-related tickets, with a focus on infrastructure issues.
  • Provide on-site support for in-office requests, including desk setups and printer issues.
  • Troubleshoot hardware and software issues, including Windows computers and mobile devices.
  • Assist with administrative tasks within Microsoft Azure and Ring Central.

Requirements:
  • Comptia A+ Certification or equivalent experience.
  • Hands-on experience with Microsoft Azure and Ring Central administrative tasks.

What We Offer:
  • A competitive salary range of $70,000-$75,000 DOE.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional development and growth.

About Us:

RFG Advisory is an innovator in the wealth-management industry, recognized for our commitment to excellence and customer satisfaction. We are a dynamic and collaborative team that values teamwork, support, and continuous learning. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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