Server
4 weeks ago
Job Title: Server
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: Deliver exceptional customer service by serving food and beverages to guests in a timely and efficient manner.
Essential Duties and Responsibilities include:
- Take orders and serve food and beverages to guests
- Provide excellent customer service and respond to guest needs
- Manage cash and credit transactions accurately and efficiently
- Maintain a clean and organized workspace
- Work effectively as part of a team to ensure seamless service
- Follow all safety and security procedures
Competencies:
To perform this job successfully, an individual must demonstrate the following competencies:
Skills – Serve food and beverages to guests in a timely and efficient manner
Guest Service - Responds promptly to guest needs
Interpersonal – Provides a friendly and hospitable service to guests
Oral Communication - Speaks clearly and listens to guests; responds well to questions
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certificates and Licenses:
Food Handler's Card
Local government food safety certification where applicable
Local government alcohol service certification where applicable
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); server stands generally 100% of the time at work, work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. Stamina to work up to 40 hours each week, more if needed. Be able to work open, mid, and close shifts as required.
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