About Us

The Spice House, LLC is a leading provider of premium spices, herbs, blends, and extracts. Our mission is to be the trusted resource for fresh flavors and shared culinary experiences in kitchens around the world.

Job Summary

We are seeking a highly motivated and customer-focused Spice Merchant to join our team. As a Spice Merchant, you will be responsible for providing exceptional customer service, building rapport with customers, and making recommendations about our spice products.

Responsibilities

• Customer Service
  • Provide excellent customer service in a specialty food retail environment
  • Warmly welcome customers and assist them throughout their store visit
• Product Knowledge
  • Build rapport through conversation and honest recommendations about our spice products based around the customers preferences, needs and desires
• Operations
  • Complete customer orders through our POS and Web pickup system
  • Collaborate with fellow team members to keep the sales floor area and displays clean, organized, and restocked as directed by management
  • Assist in maintaining the back stock room and setting up merchandise displays on the sales floor

Requirements

• Minimum 1 year retail experience and/or relatable experience preferred
• Friendly, outgoing demeanor with a strong commitment to customer service - You genuinely like to connect with people
• Ability to express oneself clearly and persuasively when connecting with customers and making sales
• Calm, professional and able to problem solve
• Must be able to lift up to 15 pounds, walk and stand for extended periods of time
• Must be willing to work weekends
• Willing to work between 8-20 hours per week, between the hours of 10am-6pm, weekends included.
• This is a regular, long-term role.
• Passion for food and flavor is a must

Why Work with Us

• We offer flexible hours and schedules between the hours of 10am and 6pm, 7 days a week
• You can make a huge impact as a key member of an emerging brand that's disrupting how consumers gain access to the freshest spices
• You will work with a group of passionate team members that are driven to help home cooks and professional chefs alike create delicious food with the highest quality ingredients
• You'll join a company that is passionate about its people and their development, with opportunities for trainings and advancement
• Employee benefits* for part-time employees include 401k with company match, paid time off, yearly bonuses, spice education and free spices monthly (*Program and eligibility rules apply)

Reports to

General Manager

Classification

Hourly, Non-Exempt (Employees must adhere to the assigned work schedule and be at the assigned station in the store at the start of their shift)