Client Service Professional

3 weeks ago


Cook, Minnesota, United States Park State Bank Full time
Job Summary

We are seeking a highly skilled Client Service Professional to join our team at Park State Bank. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity for a motivated individual who is passionate about delivering outstanding customer experiences. In this role, you will serve as a trusted advisor to our clients, helping them with various banking needs, such as account management, financial guidance, and product inquiries.

Key Responsibilities:
  1. Client Consultation: Engage with clients to understand their financial needs and goals, providing personalized solutions and recommendations.
  2. Account Services: Assist clients with account openings, closures, updates, and general inquiries, ensuring accuracy and compliance with bank policies.
  3. Financial Guidance: Offer basic financial advice, such as budgeting tips and savings strategies, to help clients achieve their financial objectives.
  4. Cross-selling: Identify opportunities to promote and cross-sell bank products and services to meet client's needs.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • 1-2 years of experience in a customer-facing capacity, preferably in banking or retail.
  • Strong interpersonal and communication skills, both verbal and written.
  • Knowledge of banking products and services.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.



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