Shift Team Lead

3 weeks ago


Ladera Ranch, California, United States Baskin Robbins Full time

Job Summary

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Key Responsibilities

• Provide excellent guest satisfaction, service speed, and product quality
• Meet safety and sanitation standards
• Anticipate and understand guests' needs and exceed their expectations
• Works well in a team environment

About Us

Baskin-Robbins is a leading ice cream and frozen treats brand that is dedicated to providing a fun and welcoming experience for our guests. We are committed to delivering high-quality products and exceptional customer service in a clean and safe environment.


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