Senior Receptionist

4 days ago

Orange, California, United States Mainplace Senior Living Full time

Mainplace Senior Living is seeking a dedicated professional to serve as a key point of contact for our community. We are guided by our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First), and Ownership.

About the Opportunity

  • We are looking for a warm and welcoming individual to greet visitors and answer incoming calls in a professional manner.
  • The successful candidate will maintain a clean and neat reception area, handle specific resident services and community tasks as assigned, and seek administrative support as needed.

Essential Functions and Responsibilities

  • Ensure adherence to our core values and code of conduct at all times.
  • Ensure compliance with resident rights and HIPAA policies at all times.
  • Provide a welcoming environment for residents, staff, and visitors to the community.
  • Maintain up-to-date knowledge of community services provided.
  • Greet visitors courteously and direct them to the appropriate area or personnel.
  • Answer routine questions and operate the paging/telephone system as required.
  • Take detailed messages when necessary and ensure that messages are relayed promptly to the intended person.
  • Ensure that the reception areas are clean, neat, and inviting.
  • Prepare outgoing community mail for pickup and sort and distribute incoming mail for distribution to departments.
  • Maintain current listings of residents and staff.
  • Report equipment malfunctions as soon as possible to appropriate personnel.
  • Organize necessary information packets for job applicants and new staff.
  • Perform clerical functions associated with resident admission, discharges, and readmission as assigned.
  • Perform typing, copying, and faxing for all departments as requested.
  • Attend designated staff meetings.
  • May perform other duties as assigned by the supervisor.

Pay Rate: $17-$18

Mainplace Senior Living is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

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