Community Engagement Director
2 weeks ago
NorthPoint Development LLC seeks a seasoned Community Manager to lead our growing team in St. Louis.
About NorthPointWe are a real estate developer that combines an entrepreneurial spirit with empowerment of our team members. Our inclusive environment cultivates collaboration and mentorship, guided by our core values.
“We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people.”
Nathaniel Hagedorn, CEO.
Benefits- Competitive salary range: $60,000 - $80,000 per year
- A comprehensive benefits package, including medical, dental, and vision plans
- 401k with 100% match up to 6%
- Scholarships and paid professional development
- Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone
- Mental Health Reimbursement
- Childcare Reimbursement
- $2,000 annual HRA and HSA contributions
- Parental Paid Leave
- Flexible Spending Account
- Living Generously program with 100% charitable contribution match
This is a dynamic leadership opportunity that requires strong communication, organization, and problem-solving skills.
- Lead Maintenance and Leasing teams to ensure top-notch customer service and curb appeal
- Monitor community income and operating expenses
- Manage and maintain customer billing information
- Review and process accounts payable (invoicing) for processing
- Responsible for weekly and monthly owner reporting
- Responsible for the financial performance of the community
- Oversee leasing, touring, move-in processes along with maintaining occupancy at the community
- Ensure the community and staff follow Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
- Approve and oversee staff schedule
- Oversee and implement market survey, monthly marketing plans, and outreach marketing
- Attend manager meetings, networking events, and represent NorthPoint in AAKC committees, volunteering, and events
- Encourage volunteering and ensure employees can “Live Generously”
- Resolve resident issues to ensure resident satisfaction
- Provide continual training opportunities for the community team and peers
- Walk buildings, vacant units, and property regularly or as required
- Additional tasks as required
- High School Diploma, GED, or related experience and/or training
- Valid Drivers License
- Organized and able to multi-task in a busy environment
- Superior customer service background
- Excellent leadership and teambuilding skills
- Ability to take ownership of any task assigned
- Confident and knowledgeable when interacting with all team members & outside parties
- Able to work collaboratively as a team and independently
- Proficient in Microsoft Word, Excel, and Google applications
- Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
- Proficient communication skills both verbal and written
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