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Technical Support Specialist

2 months ago

Flat Rock, Michigan, United States Rose International Full time

Position Overview:

We are seeking a dedicated Technical Support Specialist to join our team at Rose International. This role is essential in providing exceptional support and solutions to our clients in the automotive sector.

Job Location: Flat Rock, MI, USA

Work Model: Onsite

Employment Type: Temporary

Compensation: $45.00 per hour

Key Qualifications:

  • Bachelor's degree in Engineering or a related STEM field.
  • 2 to 5 years of relevant experience in a technical support role.

Essential Skills:

  • Proficient in Microsoft Office Suite.
  • Strong organizational and communication abilities.
  • Experience in manufacturing processes, particularly in automotive.
  • Knowledge of quality assurance practices and testing methodologies.
  • Ability to interpret engineering blueprints and specifications.

Responsibilities:

  • Act as a primary point of contact for quality concerns and technical issues.
  • Collaborate with management to present updates on issue resolution.
  • Engage with suppliers to ensure adherence to quality standards.
  • Facilitate visits from supplier representatives and coordinate resources.
  • Monitor and verify the use of certified materials in production.
  • Conduct investigations into quality concerns and follow up on corrective actions.
  • Participate in quality meetings and provide insights on supplier performance.

Travel Requirements:

Willingness to travel as necessary to support operational needs.

Company Commitment:

Rose International is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and welcome applications from all qualified individuals.

Note:

All applicants must be authorized to work in the designated country associated with this position.