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Quality Assurance Associate

2 months ago

Albertville, Alabama, United States Food Lion Full time
Job Title: PT Quality Assurance Associate

We are seeking a highly motivated and detail-oriented PT Quality Assurance Associate to join our team at Food Lion. As a Quality Assurance Associate, you will play a critical role in ensuring the highest standards of quality and safety in our stores.

Key Responsibilities:
  • Maintain a clean and safe shopping environment for our customers by adhering to our standard practice manual.
  • Minimize shrink through proper utilization of standard practice.
  • Provide excellent customer service and create a positive shopping experience.
  • Perform daily cleaning tasks, including sweeping and cleaning floors, and maintaining the store mop room.
  • Identify and implement ways to improve labor productivity and reduce costs.
  • Follow QA daily checklists and sanitation standards set by Food Lion.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform and maintain a neat and clean appearance while on duty.
Requirements:
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements:
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

We are an equal opportunity employer and committed to hiring, training, compensating, and promoting persons based on their individual talents and abilities. We embrace diversity and opportunities are extended to employees and prospective employees without regard to race, color, gender, religion, age, natural origin, family status, veteran status, sexual orientation, disability, or any other criterion prohibited by applicable federal, state, local, or international laws.