Team Leader

2 weeks ago

Lake Oswego, United States Whole Foods Market Full time
Job Title: Team Leader

As a Team Leader at Whole Foods Market, you will be responsible for providing overall leadership to the Grocery team. This includes overseeing all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned.

Key Responsibilities:
  • Hold team members accountable for delivering exceptional customer service.
  • Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Makes hiring and separation decisions.
  • Accountable for monitoring and achieving sales, purchasing, and labor targets.
  • Maintains proper product assortment, merchandising, and inventory control.
  • Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
  • Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
  • Sets and achieves the highest standards of retail execution.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs team members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Selects, trains, develops, mentors, motivates, and counsels team members in a manner that sustains a high-performance team and minimizes turnover.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Consistently communicates and models WFM vision and goals.
Requirements:
  • Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
  • Food safety certification. If not currently certified, will commit to completing certification within 6 months.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Experience & Abilities:
  • 24+ months retail experience including 12+ months of team leadership experience.
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

At Whole Foods Market, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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