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Store Support Associate

2 months ago

Akron, Ohio, United States Mustard Seed Market & Cafe Full time
Job Title: Store Support Associate

The Store Support Associate is a vital member of our team at Mustard Seed Market & Cafe, providing support across multiple departments within the store. This role involves a variety of tasks, including customer service, inventory management, and merchandising, tailored to the needs of different departments. The Store Support Associate ensures smooth operations and enhances the customer experience by filling in wherever needed.

Key Responsibilities:
  • Greet and assist customers in various departments, providing product information and recommendations.
  • Address customer inquiries and resolve issues promptly and courteously.
  • Assist with checkout processes, including operating cash registers and handling payments.
  • Receive, unpack, and organize merchandise for multiple departments.
  • Keep sales floors, fitting rooms, and other store areas clean and orderly.
  • Fill in for absent employees in different departments as needed.
  • Quickly adapt to the specific procedures and needs of each department.
  • Provide support during peak sales periods and special promotions in various areas of the store.
  • Work effectively with store management and team members to achieve store objectives.
  • Participate in team meetings and training sessions to stay informed about store policies and procedures.
  • Assist with special projects and events as needed.
Requirements:
  • High school diploma or equivalent.
  • Previous retail, customer service, or related experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Physical ability to stand for extended periods, lift merchandise, and perform repetitive tasks.
  • Flexibility to work in different departments and adapt to varying job functions.
Skills:
  • Strong customer service orientation.
  • Attention to detail and accuracy.
  • Problem-solving and decision-making abilities.
  • Teamwork and collaboration skills.
  • Time management and organizational skills.
  • Adaptability and flexibility.

Salary: Starts at $16.00/hour