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Customer Service Liaison
1 week ago
Job Description
">We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist. In this role, you will be responsible for managing front desk operations, including answering phone calls, greeting clients, and handling administrative tasks.
">Key Responsibilities
">- Provide exceptional customer service and support to clients
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Handle client exit processes to ensure all current and future needs are met
Requirements
">To be successful in this role, you will need to have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. You will also be able to maintain confidentiality and handle sensitive information with discretion.
">About Us
">H&R Block is a leading provider of tax preparation and financial services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.