Field Service Specialist
4 weeks ago
Job Description
Thermo Fisher Scientific is seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing exceptional service to our customers by installing, maintaining, and qualifying molecular spectroscopy instrumentation.
Key Responsibilities
- Perform on-site installation, repair, and maintenance of molecular spectroscopy instrumentation
- Qualify instrumentation to ensure optimal performance
- Provide technical support to customers and internal teams
- Analyze instrument-generated chemistry and performance reports to identify areas for improvement
- Develop and conduct training on the safe operation of equipment
Requirements
- Bachelor's degree in chemistry, sciences, or related field preferred
- 5+ years of hands-on experience as a Service Engineer, particularly working with analytical instrumentation
- Effective communication skills and ability to establish good customer rapport
- Ability to prioritize service requests and produce clear and concise documentation
Physical Requirements
- Must be available for daily travel and up to 50% overnight travel
- Must be able to lift 40 lbs.
- Must be able to stand for long periods of time
Benefits
Thermo Fisher Scientific offers a comprehensive benefits package, including remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Join our innovative, forward-thinking organization for outstanding career and development prospects.
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