Retail Sales Associate

2 weeks ago


Carbondale, Illinois, United States The Sherwin-Williams Company Full time
Job Title: Store Associate

This is a part-time role at The Sherwin-Williams Company, where you will play a crucial part in the success of our retail stores. As a Store Associate, you will work closely with customers to understand their needs and provide expert advice on our products.

Key Responsibilities:
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
  • Assist customers in person and over the phone, determining their needs and presenting suitable products and services.
  • Build strong relationships with wholesale and retail customers, understanding their requirements and preferences.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, contributing to the store's overall success.
  • Maintain precise work order files and formulas, ensuring accurate and efficient operations.
  • Pull and stock products from the sales floor or warehouse, maintaining a well-organized and visually appealing store environment.
  • Tint and mix products to customer specifications, ensuring high-quality results.
  • Load and unload delivery trucks, assisting with inventory management and logistics.
  • Assist in making deliveries, as needed, to ensure timely and efficient service.
  • Maintain in-stock and presentable condition assigned areas, adhering to company standards.
  • Remain knowledgeable about products offered, discussing available options and features with customers.
  • Comply with inventory control procedures, ensuring accurate and efficient stock management.
  • Suggest ways to improve sales, contributing to the store's ongoing success.
Requirements:
  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications:
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one year of experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.


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