Direct Support Professional

5 days ago


Medina, New York, United States Arc of Livingston-Wyoming Full time
Job Summary

The Direct Support Professional is a vital member of our team, responsible for providing direct oversight, guidance, and training to individuals with disabilities. This role requires a compassionate and patient individual who can support individuals in reaching their maximum potential and promoting independence and community integration.

Key Responsibilities
  • Provide supports, assessments, and training to individuals according to their written Staff Action Plan (SAP) and individual Safeguards Plan or Individual Plan of Protection (IPOP).
  • Ensure necessary levels of supervision are met by following the individual's Safeguard Plan, Individual Plan of Protection (IPOP), Behavior Support Plan (BSP), dietary guidelines, and any other applicable plans.
  • Accurately document services contemporaneously in Electronic Health Record (EHR) or with paper notes (as applicable) in accordance with the Agency, OPWDD, Medicaid, and other funder requirements.
  • Protect all health management information consistent with HIPAA.
  • Maintain accurate records by collecting, compiling, evaluating data, and submitting in a timely manner in the appropriate format, including daily goal notes, checklists, progress notes, injury/fall reports, seizure reports, attendance records, incident reports, etc.
  • Provide input into the development and implementation of the SAP in accordance with the Life Plan (LP) as developed by each person receiving services, family, advocate, and Care Coordinator.
  • Maintain knowledge and understanding of individual's medical, physical, psychological, and dental health care needs.
  • Recognize and respond in a timely manner to signs and symptoms of illness/injury and medical emergencies. Notify supervisor or nurse immediately of concerns.
  • Provide personal hygiene and health care assistance to individuals as needed, including toileting, showering, oral hygiene, shaving, hair care, nail care, changing of adult protective garment, etc.
  • Provide training and encouragement to individuals to ensure good personal health care as needed. Communicate health care concerns to supervisor or nurse as necessary.
  • As assigned, administer medications as per Agency Policy and Procedure.
  • Assist individuals in receiving needed/desired medical services and communicating/documenting pertinent information as per Agency policy, as designated (i.e., medication administration, transportation to appointments).
  • Support the safety of all individuals in everyday situations.
  • Work as a team to support positive behavioral strategies.
  • Provide transportation to individuals as necessary and follow proper safety procedures.
  • Drive Agency vehicles, complete necessary paperwork, and report any accidents or maintenance issues immediately to the transportation department and your supervisor.
  • Assist individuals to build positive relationships in their community.
  • Support individuals to make personal choices and to advocate for themselves. Respect matters related to diversity and inclusion.
  • Communicate professionally with co-workers, individuals, families, and the community as necessary.
  • Complete all required Agency Training per agency policy and apply knowledge and skills gained to job.
  • Demonstrate professionalism in the workplace, including demeanor, appearance, attention to punctuality and attendance policies, reliability, flexibility, and pleasantness.
  • Report for duty as scheduled. The location of a scheduled shift may be subject to change according to program needs.
  • Check employee email/schedule and other correspondence each scheduled shift.
  • Attend and participate in meetings as requested.
  • Adhere to all Agency and Program Policies and Procedures.
  • Participate in corporate compliance and quality assurance activities as required.
  • Other related duties as assigned.
Program Specific Duties
  • Staff assigned to an overnight shift must remain awake at all times unless otherwise approved by a supervisory staff.
  • Become certified in medication administration and maintain certification on an annual basis.
Non-Essential Functions
  • Develop volunteer/job opportunities in the community for program participants.
  • Attend Life Plan meetings and team meetings for individuals receiving services as requested.
  • Participate on Agency committees.
  • Administer medications as trained and as designated.
  • Loading and unloading buses.
Reporting Responsibilities
  • Reports to: Residential Manager
Supervisory Responsibilities
  • None
Knowledge, Skills, and Abilities
  • Ability to instruct others on daily living skills.
  • Actively listen and be able to communicate, verbally and in writing.
  • Ability to work as part of an interdisciplinary team.
  • Maintain composure under pressure.
  • Serve as a role model and represent the agency positively in the community.
  • Ability to use a computer or mobile device to access email and required software.
  • Ability to self-initiate projects and function autonomously as a leader when needed.
Physical Requirements
  • Ability to lift 50 pounds, and to stand, sit, kneel, and stoop.
  • Ability to assist an adult with personal care needs.
  • Be physically able to assist individuals in transferring from wheelchair to other seat when needed.
  • Ability to assist individuals with ambulation.
  • Ability to physically load, unload, and secure wheelchairs during transport.
  • Ability to move chairs, tables, and access storage areas.
  • Ability to drive safely.
  • Ability to assist individuals when they are having behavioral challenges.
Working Conditions
  • May involve frequent travel to off-site locations, including job/volunteer locations, community recreational sites, and personal residences.
  • May require evening and weekend work.
  • May require use of personal vehicle.
Minimum Qualifications
  • High school diploma or equivalent.
  • Valid NYS driver's license with a safe driving record per agency policy.


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