Enterprise Search Optimization Specialist
3 weeks ago
About Us
Botify is a fast-growing, VC-backed enterprise SaaS company with over 350 employees and $82 million in funding. As the leader in organic search innovation, we serve over 500 top brands worldwide. We're committed to empowering businesses to succeed through data-driven insights.
We're seeking a strategic SEO Success Manager to drive growth through the Botify Platform. As an SSM, you'll partner with customers to onboard, execute, and optimize their projects, ensuring maximum ROI from our insights and recommendations.
Your Key Responsibilities:- Customer Onboarding: Work closely with customers to define their SEO strategy and develop a tailored success plan leveraging the Botify platform.
- Training: Identify customer needs and deliver customized training sessions for various stakeholders within their organizations.
- Platform Configuration: Configure crawl and render settings, create custom reports, and co-develop business logic to meet customer specifications.
- Project Management: Manage multiple customer projects simultaneously, defining project scopes, timelines, and deliverables while monitoring progress and addressing issues.
- Platform Support: Serve as the primary point of contact for technical inquiries and issues, troubleshooting problems and collaborating with the support team when needed.
- Best Practices: Provide strategic guidance on maximizing the value of Botify products while adhering to technical SEO best practices.
- Documentation: Maintain comprehensive documentation of customer configurations, customizations, and project details, creating user guides and training materials as required.
- Continuous Learning: Stay up-to-date with industry trends and share knowledge with the team to enhance our collective expertise.
- Voice of Customer: Offer feedback to the product team, including feature requests and suggested enhancements.
Why Join Us:
- A competitive compensation package, including up to $100,000 base salary + bonus
- A comprehensive benefits package, including unlimited time off, 11 holidays, parental leave, Summer Fridays, ClassPass subscription, team building events, flexible work policy, commuter benefits, 401k, and health and wellness perks
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