Technical Expert
3 weeks ago
We are seeking a highly skilled Technical Expert to join our Business Government Customer Organization (BGCO) team. As a Technical Expert, you will be responsible for providing world-class technical support to our business and government customers, resolving complex technical issues, and delivering strategic solutions.
Key Responsibilities- Perform advanced troubleshooting for hardware and software, diagnosing network and application issues.
- Provide detailed information on setting up and configuring complex data and voice products.
- Offer high-level resolution support to multiple business customer types, adapting to their varying needs and requirements.
- Maintain in-depth knowledge of products, network, and ability to position them as strategic solutions.
- Drive trouble ticket accuracy through deductive reasoning and tool utilization.
- Provide advanced technical support information to sales and support groups across all channels.
- Create and accept change and innovation in your area of the business to create greater value for customers, shareholders, and peers.
- Bachelor's degree or one or more years of work experience.
- One or more years of customer service and/or sales experience.
- Willingness to work a flexible schedule, including evenings and weekends.
- One or more years of technical support experience.
- Experience with facilitation and communication across all levels of the organization.
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Network Certifications: A+ Certification, Network+ Certification, etc.
- Experience with setting up or configuring complex data and voice products (Enterprise Messaging platforms and Private Networks).
- Experience in troubleshooting for PC Operating systems, specifically Device Manager and TCP/IP configuration.
- Experience in Leadership.
We are a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward.
We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
-
Senior Technical Solutions Expert
4 weeks ago
, TX, United States Inventive Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Technical Solutions Expert to join our team at Inventive Group. As a key member of our architecture team, you will be responsible for designing and implementing innovative solutions that meet the complex needs of our clients.Key ResponsibilitiesDevelop and implement technical solutions that...
-
Senior Technical Writer
1 week ago
, UT, United States Canvas Inc. Full timeJob SummaryWe are seeking a highly skilled Senior Technical Writer to join our team at Canvas Inc. This is a unique opportunity to leverage your expertise in technical documentation to support the TMAS II contract at Hill AFB.Key ResponsibilitiesResearch and gather technical information from various sources to create accurate and comprehensive...
-
Technical Support Specialist
3 days ago
, UT, United States Pretium Full timeUnlock Your Potential as a Technology Delivery EngineerPretium Enterprise Services is a dynamic and innovative company that empowers its team members to drive growth, innovation, and transformation. As a Technology Delivery Engineer, you will play a pivotal role in resolving complex technical issues, mentoring junior team members, and driving continuous...
-
Plumbing Expert
3 weeks ago
, UT, United States Senske Lawn and Tree Care Full timeJob SummaryWe are seeking a highly skilled and experienced Plumber II to join our Service Experts HVAC and Plumbing team. In this role, you will be responsible for leading plumbing projects, performing advanced installations, repairs, maintenance, and troubleshooting of plumbing systems.Responsibilities:Lead plumbing projects, including new installations,...
-
Technical Lead
5 days ago
, MI, United States HCL Technologies Full timeJob DescriptionJob Title: Technical Lead - C++ Linux ExpertWe are seeking a highly skilled Technical Lead to join our team at HCL Technologies. The successful candidate will have extensive experience in C++ programming for Linux operating systems and a strong understanding of Linux/Unix operating system architecture.The ideal candidate will have a broad...
-
Technical Artist
2 days ago
, CA, United States Aquent Full timeOur large tech client is looking for a Technical Artist. The Technical Artist is responsible for the technical aspects of art asset development. This entails working closely with Art and Engineering to develop and support the asset pipeline, animation and rigging tools, animation rigs, and real-time effects. Job Responsibilities: Partner closely with the...
-
West Coast Field Technical Expert
4 days ago
Various, CA, United States Schneider Electric Full timeGreat people make Schneider Electric a great company.Schneider’s Field Technical Experts play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of...
-
West Coast Field Technical Expert
3 days ago
Washington, WA, United States Schneider Electric Full timeGreat people make Schneider Electric a great company.Schneider’s Field Technical Experts play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of...
-
Electrical Engineer
4 weeks ago
, UT, United States TRI Technology Inc Full timeJob OverviewWe are seeking a highly skilled Electrical Engineer to join our team at TRI Technology Inc. as a key member in the design and development of cutting-edge products.Key ResponsibilitiesDesign and develop electrical systems and circuits using Altium Designer and other relevant tools.Collaborate with cross-functional teams to ensure seamless...
-
Cyber Forensics Expert
3 weeks ago
, NC, United States Applied Research Associates Full timeCyber Forensics Expert Job DescriptionAt Applied Research Associates, we are seeking a highly skilled Cyber Forensics Expert to join our team. As a Cyber Forensics Expert, you will play a critical role in supporting our Research and Development (R&D) and Test and Evaluation (T&E) efforts for a fast-paced, mission-critical DoD program.Key...
-
Technical Program Manager
2 weeks ago
Four States, West Virginia, United States Demandbase Full timeAbout DemandbaseDemandbase is a leading provider of AI-powered account-based marketing solutions. We help B2B companies hit their revenue goals using fewer resources by identifying and engaging the accounts and buying groups most likely to purchase.The RoleWe are seeking a seasoned Technical Program Manager to partner with engineers, other TPMs, and senior...
-
Commercial Damages Expert
1 week ago
, CA, United States The Vertex Companies, LLC Full timeJob Title: Commercial Damages ExpertAt The Vertex Companies, LLC, we are seeking a highly skilled Commercial Damages Expert to join our Expert Services team. As a key member of our team, you will play a crucial role in helping us shape the future of our Commercial Damages practice.About the RoleWe are looking for a seasoned professional with extensive...
-
Technical Analyst
4 weeks ago
Columbia, SC, United States AMAROK Full timeSummaryThe Technical Analyst provides AMAROK's Field Operations with technical support and monitors technical analysis to help prevent reoccurring product issues and/or downtime. This role also provides support for AMAROK's Installation, Customer Care, and Sales Department. The Technical Analyst will provide adept technical support through multiple...
-
Vehicle Motion and Automation Engineer
4 weeks ago
, UT, United States Autonomous Solutions Full timeJob SummaryThe Vehicle Motion and Automation Engineer will participate in the entire product development life cycle for low-level, model-based controllers responsible for actuation and motion control for retrofitted autonomous trucks.Key ResponsibilitiesCollaborate with cross-functional teams to design and develop electrical equipment, components, products,...
-
Senior Technical Lead
7 days ago
, CA, United States JobRialto Full timeJob DescriptionJobRialto is seeking a highly skilled Senior Technical Lead to join our team. As a key member of our data warehousing team, you will be responsible for designing and implementing data warehouse solutions that meet the needs of our finance systems.Key Responsibilities:Design and develop data warehouse architectures that optimize performance and...
-
Technical Services Manager
2 weeks ago
, OH, United States The Garland Company Full timeJob Title: Technical Services Manager Job Summary: The Technical Services Manager is a key role at The Garland Company, responsible for providing expert technical and architectural support to our salesforce. This position requires a strong understanding of roofing, waterproofing, and general commercial construction practices. Key Responsibilities: •...
-
Technical Writer IV
1 week ago
, CO, United States Invictus International Consulting, LLC Full timeJob SummaryWe are seeking a highly skilled Technical Writer IV to join our team at Invictus International Consulting, LLC. As a key member of our documentation team, you will be responsible for creating and maintaining technical documents for our software and systems engineering projects.Key ResponsibilitiesDevelop and maintain technical documentation for...
-
Senior Technical Lead
4 days ago
, TN, United States Tekfortune Inc Full timeTekfortune Inc is a leading consulting firm that specializes in providing permanent, contract, and project-based staffing services to top organizations across various industries.In today's rapidly changing economic landscape, virtual recruiting and remote work are crucial for the future of work. Our staffing experts can help you find the best job that...
-
Critical Response Engineer
4 weeks ago
Charlotte Corp, NC, United States Flexential Full timeJob SummaryWe are seeking a highly skilled and experienced Critical Response Engineer to join our team at Flexential. As a key member of our Service Support team, you will be responsible for providing exceptional technical support and expertise to our customers.Key ResponsibilitiesTechnical Expertise: Provide advanced technical support and expertise to...
-
Technical Operations Engineer
2 weeks ago
Oakland, CA, United States VirtualVocations Full timeA company is looking for a Technical Operations Engineer to support tax reporting needs for platforms and marketplaces. Key Responsibilities Become a domain expert in Connect Tax Reporting products Handle end-to-end workflows and inquiries from internal and external technical teams Identify and automate inefficient processes through code changes and...