Service Technician

4 days ago


San Francisco, California, United States Action Overhead Garage Door Full time
Job Description

Action Overhead Garage Door, a family-owned and operated business, is seeking a skilled Garage Door Installation Specialist to join our team. This role involves installing residential and commercial garage doors, door openers, and keyless entry systems in both new and existing buildings.

We offer a competitive hourly rate of $20-$28 (depending on experience) and a comprehensive benefits package, including:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
Key Responsibilities

The successful candidate will be responsible for:

  • Troubleshooting and resolving customer issues in a timely and professional manner
  • Maintaining clean and safe job sites, adhering to all safety protocols and regulations
  • Preparing materials with warehouse staff, ensuring accurate and efficient inventory management
  • Coordinating with the Service Coordinator for scheduling, ensuring seamless communication and timely completion of tasks
  • Understanding product manuals and technical specifications before installation, ensuring accurate and efficient installation processes
  • Reviewing work orders for accuracy, ensuring all necessary information is included and up-to-date
  • Ensuring the truck is ready for daily operations, including regular maintenance and inspections
  • Recording installation details on work orders, maintaining accurate and detailed records
  • Promoting a positive company image, adhering to all company policies and procedures
  • Participating in safety programs, ensuring a safe and healthy work environment
  • Complying with all policies and procedures, including those related to customer service, safety, and quality control
  • Learning new products and following managerial directions, staying up-to-date with industry developments and best practices
Requirements

To be successful in this role, the candidate must possess:

  • A High School diploma or equivalent
  • A strong work ethic and excellent customer service skills
  • A clean driving record and ability to pass a drug screening and background check
  • Mechanical skills with hand and power tools, including the ability to lift 50+ pounds
  • Proficiency in English, with excellent communication and interpersonal skills
Work Conditions

The successful candidate will work indoors and outdoors in various weather conditions, traveling around the Metro Area, including the Twin Cities. The role will involve exposure to noise, dust, fumes, and heavy traffic conditions.

Physical Requirements

The candidate must be able to:

  • Frequently stand, walk, and use hands
  • Lift and move up to 80 pounds regularly


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