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Customer Service Specialist

1 week ago


Lansing, Michigan, United States Carter'sOshKosh Full time

**Job Description:**

We are seeking a skilled and customer-centric Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for resolving customer complaints, responding to customer inquiries, and providing excellent customer service.

**Key Responsibilities:**

- Respond to customer inquiries and resolve customer complaints in a timely and professional manner

- Provide accurate and up-to-date information about products and services to customers

- Collaborate with other departments to resolve complex customer issues and improve customer satisfaction

- Participate in training and development programs to enhance customer service skills and knowledge