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Apartment Maintenance Supervisor

2 months ago

NC United States Sparrow Partners Full time
Job Summary

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Sparrow Partners. As a key member of our community management team, you will be responsible for ensuring the maintenance and upkeep of our properties, providing exceptional service to our residents, and contributing to the overall success of our organization.

Key Responsibilities
  • Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members
  • Ensure the community meets the Company's standards for show quality by daily inspecting community
  • Anticipate, identify and resolve maintenance issues in a timely manner
  • Use YARDI to track work orders and make ready progress
  • Maintenance of Fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits
  • Lead ongoing property maintenance and improvement plans and assist with quarterly inspections
  • Maintain a clean work area, tools, and equipment. Responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company
  • Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns
  • Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues
Leadership and Collaboration
  • Train maintenance staff on procedures, safety standards, and workmanship
  • Schedule turn for vacant apartments; inspect vacant and make-ready apartments
  • Track and manage all maintenance inventory
  • Assist Community Manager with managing a maintenance budget and vendors
  • Develop strong personal relationships with our community members
  • Achieve high community member satisfaction and promote retention
  • Provide hospitable and high-quality service to ensure a memorable experience for all
Requirements
  • Has a professional working knowledge of all aspects of maintenance repair and service and a valid driver's license
  • Proven experience in HVAC/maintenance repairs preferably in lease ups, multifamily housing, Active Adult, or hospitality environment
  • HVAC/Pool Certifications and experience required
  • Must have strong plumbing and electrical skills
  • Must possess strong attention to detail
  • Experience using YARDI or other property management software
  • Effective communication skills with an ability to build collaborative partnerships
  • Servant leader mindset and passionate about making a difference in other's lives
  • Devoted sense of accountability and solution-oriented
  • Must have general knowledge of OSHA, ADA, and Fair Housing regulations
  • Must have reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required - on call pay available
  • Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance
About Sparrow Partners

Sparrow Partners is a leading provider of Active Adult 55+ communities and is committed to creating thriving communities that feel like home. We are dedicated to providing exceptional service to our residents and are seeking a highly skilled and experienced Maintenance Supervisor to join our team.

We offer a competitive bonus opportunities, generous paid time off, purpose-driven culture, comprehensive health, dental, vision benefits, 401k retirement plan with robust employer match, and milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more.

We are an equal opportunity employer and are committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.