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Hospitality and Beverage Expert

2 months ago

Augusta, Maine, United States The Partridge Inn Full time
Job Summary

We are seeking a highly skilled and experienced Bartender/Bar Server to join our team at The Partridge Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional service, promoting our beverage products, and ensuring a seamless guest experience.

Responsibilities
  • Service Delivery: Promote and up-sell our beverage products to all guests, ensuring a high level of customer satisfaction and loyalty.
  • Protocol Compliance: Strictly follow company-wide and brand protocols regarding service delivery, ensuring consistency and quality across all interactions.
  • ServSafe Beverage Protocols: Ensure personal understanding and adherence to ServSafe beverage protocols at all times, maintaining a safe and healthy environment for guests and colleagues.
  • Work Area Maintenance: Maintain exceptionally clean, safe, and organized work areas, prepping accordingly for the next day's business.
  • Flexibility: Work banquet functions as needed, demonstrating flexibility and adaptability during high-volume and holiday periods.
  • Table Settings: Ensure table settings are clean and professionally presented at all times, with self-busing duties.
Qualifications
  • Award-Winning Service: Provide exceptional service, exceeding brand standards through evidence of Guest Experience scores, demonstrating a genuine care for others.
  • Experience: Prior Bartender/Server experience required, with a proven track record of delivering high-quality service.
  • Time Management and Organization: Demonstrate excellent time management, organizational, and self-management skills, ensuring seamless execution of duties.
  • Pressure Management: Ability to work under pressure during high-volume times, achieving Service and F&B sales budgets/targets.
  • Confidence and Teamwork: Confident, self-driven, dynamic, and loves to learn, with a strong ability to take direction and suggestion from others.
  • Public Interaction: Loves the interaction with the public, extroverted personality, with a genuine care for others demonstrated through daily interactions.