Financial Receivables Coordinator

2 months ago


New Hampton, United States Precision of New Hampton Full time
Job Overview

Precision of New Hampton is on the lookout for a dynamic, detail-oriented, and proactive Accounts Receivable professional to enhance our Operations.

The Ideal Candidate will not only manage daily accounting tasks but also support the processing of customer transactions and various operational duties. This role encompasses communicating with customers, managing order processing, coordinating pick-ups, and collaborating with distributors and warehouses to ensure timely fulfillment of customer requests. Additionally, this position provides essential phone support for internal staff and the sales department.

This role serves as the primary point of contact for our customers. Our representatives are expected to be friendly, courteous, organized, and professional, ensuring a positive customer experience while maintaining the interests of Precision. Strong organizational skills, the ability to handle multiple tasks, and excellent telephone manners are essential for success in this position.

ACCOUNTS RECEIVABLE RESPONSIBILITIES:

  • Maintaining accurate records of financial transactions
  • Processing payments for corporate credit accounts
  • Addressing vendor billing inquiries
  • Ensuring compliance with company payment policies
  • Timely processing of all outgoing payments
  • Resolving discrepancies and disputes related to payments
  • Generating and dispatching invoices to clients
  • Recording payments against customer accounts
  • Organizing and archiving payment receipts
  • Preparing reports on overdue accounts and customer payment histories
  • Reconciling cash transactions and deposits
  • Reviewing financial documents for accuracy

CUSTOMER SERVICE RESPONSIBILITIES:

  • Responding to incoming calls
  • Inputting sales orders
  • Processing credit card transactions
  • Handling returns and credits
  • Managing bank deposits
  • Confirming shipment details
  • Resolving customer issues
  • Utilizing Excel and Word for documentation

KNOWLEDGE, SKILLS, & ABILITIES:

  • Familiarity with AccPac/Sage software is advantageous, but not mandatory
  • Ability to engage with customers with patience and professionalism
  • Effective verbal and written communication skills
  • Quick and logical thinking to address customer inquiries efficiently
  • Strong organizational and multitasking capabilities
  • Proficient in data entry while actively listening to customer information
  • Competence in using computers, email, and Microsoft Excel and Word applications

Benefits:

  • 401(k) Plan
  • Health Insurance Coverage
  • Paid Time Off


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