Desktop Engineer

3 weeks ago


Las Vegas, Nevada, United States Desert IT Solutions Full time
Key Responsibilities

The successful candidate will have a strong understanding of Windows operating systems, including XP, 7, and 10. They will also possess knowledge of Microsoft Office applications, such as Word, Excel, and PowerPoint. In addition, the ideal candidate will have experience working in a customer service role, with the ability to communicate effectively with clients. Key responsibilities include:

  • Providing technical support and assistance to clients via phone, email, or remote desktop connection
  • Resolving hardware and software issues, including troubleshooting and repairing equipment
  • Performing installations and upgrades of software and hardware
  • Documenting all work performed, including creating tickets and updating client records


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