Medical Assistant Professional

1 day ago

Hillsboro OR USA, United States Scribe-X Full time
Job Summary

Scribe-X is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing clinical support to our providers and delivering quality care to our patients.

Key Responsibilities
  • Greets and rooms patients in a professional and welcoming manner, ensuring a positive experience.
  • Performs patient work-up, including gathering reason for visit, patient health history, and demographic information, and assists providers in performing medication reconciliation, verifying allergies, and documenting vitals.
  • Communicates expected wait times to patients and providers, providing updates frequently to ensure a smooth experience.
  • Participates in pre-visit procedures, including scrubbing patient charts, verifying historical labs, and updating lab results, to ensure accurate and timely care.
  • Scrubbing for and addressing overdue health maintenance and gaps in care to assist in providing quality care and achieving quality metrics.
  • Prepares exam rooms by setting up equipment according to visit type, stocks, preps, and disinfects exam rooms in between visits.
  • Autoclaves instruments and equipment after each use, following standard procedures and protocol.
  • Accurately and timely inputs patient information into EPIC, following standard procedures and protocol.
  • Performs procedures within scope of responsibility, as directed by provider, following standard protocol.
  • Performs phlebotomy for lab draws, as directed by provider, following standard protocol.
  • Provides patients with after-visit summaries, verbally reviews the information, and ensures all questions are answered and next steps in care are understood.
  • Answers phones with professionalism, collecting and recording patient information, scheduling appointments, verifying insurance, and patient information.
  • Responds to new or refill prescription requests through EPIC.
  • Conducts patient follow-up, including referral paperwork and assisting patients in scheduling additional medical tests or appointments.
  • Communicates lab results as directed by the provider, either by letter or phone.
  • Scans and indexes documentation into medical records, following Clinic standard protocols and procedures.
  • Receives, documents, and routes messages to appropriate clinical staff, including responding/returning patient/caregiver phone calls to obtain missing or additional information.
  • Actively participates in continuous process and quality improvement workflows.
  • Attends and participates in committees and assists at other clinics as business needs require.
  • Welcomes new team members and supports with training and development.
  • Complies with Clinic standardized workflows, protocols, HIPAA, and safety guidelines.
Requirements
  • Completion of an accredited medical assistant program.
  • One year of related experience and/or training.
  • Experience in primary care preferred.
  • Previous EPIC or EHR experience required.
  • Certification through a nationally recognized Medical Assistant Certification program, such as AAMA, NCCT, or CCMA.
  • Responsible for maintaining an active and unencumbered medical assistant certification and BLS.
  • Ability to fluently speak, read, and write in Spanish is highly preferred.
Benefits
  • 20 days of PTO (based on full-time employment).
  • 9 paid holidays.
  • Health/dental/vision insurance.
  • Quarterly wellness reimbursements.
  • 401k retirement plan with employer match.
  • Employer-paid disability insurance.
  • EAP and life insurance.

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