Instructional Content Developer

3 weeks ago


Charlotte, North Carolina, United States ImagineSoftware Full time
Job Title: Instructional Designer

ImagineSoftware is seeking an experienced Instructional Designer to join our team. As an Instructional Designer, you will be responsible for developing comprehensive training materials and programs to support the implementation process and ongoing effectiveness of our client's implementation.

Key Responsibilities:
  • Develop training materials and programs to support the implementation process and ongoing effectiveness of our client's implementation.
  • Learn relevant product knowledge for new and existing products.
  • Partner with subject matter experts to design engaging training materials, including presentations, facilitator guides, participant materials, work instructions, knowledge checks, and online courses.
  • Standardize training materials across all product lines.
  • Create assessment tools to measure learning, knowledge retention, and performance.
  • Seek training evaluation and feedback to continuously improve training programs and material.
  • Continuously anticipate, develop, implement, and communicate ways to improve the process and overall experience.
  • Continually learn and implement best practices for adult learning through online research, conference attendance, and other means of staying on top of the learning industry.
  • Continually enhance technical instructional delivery and presentation skills.
  • Work closely with relevant teams to understand new product functionality and incorporate new client training needs.
  • Define and document learning objectives.
  • Develop internal training materials as requested.
Requirements:
  • Bachelor's degree in a related field and 3+ years' experience in a corporate training environment.
  • Mastery level knowledge of basic Microsoft Office applications.
  • Comprehensive knowledge of instructional design and adult learning principles.
  • Ability to work well with clients and employees across all departments.
  • Positively represent the company internally and externally.
  • Ability to work in a fast-paced environment with little to no direction.
  • Strong presentation skills.
  • Professional and confident demeanor.
  • Excellent oral and written communication skills.
  • Highly motivated to grasp complex software and learn technical material quickly.
  • Excellent problem-solving skills.
  • Strong interpersonal and organizational skills.
  • Ability to work independently to meet deadlines and manage multiple projects.
Work Environment:

Working conditions are normal for an office environment. Travel will be required up to 50% of the time in year 1, decreasing to approximately 20% in subsequent years.

ImagineSoftware is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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