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Healthcare Financial Advisor

1 month ago

San Diego, California, United States Reproductive Partners Fertility Clinic- San Diego Full time
About Us

Reproductive Partners San Diego is a leading fertility clinic in Southern California, recognized for our success in IVF, egg freezing, and other fertility treatments.

Job Summary

We are seeking an experienced Healthcare Financial Counselor to help patients understand and manage the financial aspects of their healthcare services. The successful candidate will work with patients, insurance companies, and healthcare providers to ensure accurate billing, payment processing, and financial assistance options.

Key Responsibilities
  1. Assist patients in understanding their healthcare insurance coverage, including benefits, limitations, and out-of-pocket expenses.
  2. Educate patients on their financial responsibilities, such as deductibles, co-pays, and co-insurance.
  3. Review medical bills, insurance claims, and other financial documents to ensure accuracy and completeness.
  4. Collaborate with healthcare providers to resolve billing and payment issues, including negotiating payment plans and resolving disputes with insurance companies.
  5. Provide guidance and support to patients in understanding and navigating the healthcare system, including explaining medical billing codes, procedures, and insurance terminology.
  6. Maintain accurate and up-to-date records of patient financial information, insurance coverage, and payment arrangements.
  7. Communicate with patients, insurance companies, and healthcare providers to facilitate timely and accurate processing of claims and payments.
  8. Advise patients on alternative payment options, such as healthcare financing, crowdfunding, or community resources.
  9. Stay updated on changes in healthcare insurance regulations, policies, and procedures.
Requirements
  • Bachelor's degree in healthcare administration, finance, business, or a related field (or equivalent experience).
  • Knowledge of healthcare insurance policies, billing procedures, and medical terminology.
  • Familiarity with government healthcare assistance programs, such as Medicaid and Medicare.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and interpersonal skills to interact effectively with patients, insurance companies, and healthcare providers.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in using computer systems and software applications for data entry, record keeping, and billing processes.
  • Previous experience in healthcare financial counseling or a related field is preferred.
  • Customer service-oriented mindset, with the ability to empathize and provide support to patients facing financial challenges.
What We Offer
  • Competitive salary.
  • Health, dental, and vision insurance options.
  • Retirement savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.
  • A friendly and supportive work environment.
  • Ability to make an impact in the communities we serve.