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Software Documentation Specialist

1 week ago


Arizona City, Arizona, United States Cognizant Full time

Cognizant TriZetto is a leading provider of innovative healthcare solutions.

About the Role

We are seeking a highly skilled Technical Writer Senior Associate to join our team. As a Technical Writer Senior Associate, you will be responsible for designing, writing, and editing documentation to help customers understand and effectively use Cognizant TriZetto products.

About the Job

The successful candidate will work closely with software engineers, quality assurance engineers, product management, and product/solution owners to determine information clients need to know about the product. They will write and edit documentation describing new product features for end users and/or technical users, conduct reviews with various stakeholders to ensure accuracy of content, and respond to client comments received from Product Support website or other avenues.

About You

To succeed in this role, you will have a Bachelor's degree and 3-5 years of experience writing and editing software documentation. Healthcare experience is preferred, but not required. You will also possess excellent written and verbal communication skills, strong organizational and prioritization skills, and demonstrated attention to detail. Additionally, you will be comfortable and competent at engaging remotely (via videoconference) with diverse teams.

About Our Company Culture

At Cognizant TriZetto, we value diversity, creativity, productivity, and collaboration. We are committed to building better solutions for our clients and creating a positive work environment that encourages lively discussions, innovation, and growth. If you thrive in an autonomous setting, excel through autonomy, and are inspired by change, we encourage you to apply.