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Housekeeping Operations Supervisor

2 months ago

San Antonio, Texas, United States Sonesta International Hotels Full time

Job Summary:

The Housekeeping Manager (HM) plays a crucial role in ensuring the highest standards of cleanliness and service quality in our hotels. As a key member of the facilities management team, the HM is responsible for supervising the housekeeping and laundry operations to guarantee that our guests receive exceptional service and a clean and comfortable environment.

Key Responsibilities:

  • Supervise and coordinate the housekeeping and laundry teams to ensure efficient and effective operations.
  • Develop and implement strategies to improve service quality, guest satisfaction, and operational efficiency.
  • Collaborate with other departments, such as front office and maintenance, to ensure seamless communication and coordination.
  • Conduct regular inspections to ensure compliance with quality standards and company policies.
  • Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.

Requirements:

  • Proven experience in housekeeping management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of hotel operations and quality standards.

What We Offer:

As a member of the Sonesta International Hotels team, you will have the opportunity to work in a dynamic and supportive environment that values innovation, teamwork, and guest satisfaction. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.