Aurora Innovations is seeking a highly skilled Commercial Clerk to join our team in Forchheim. As a key member of our customer support and order processing team, you will be responsible for providing exceptional customer service and ensuring seamless order fulfillment.

Key Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Process customer orders and ensure accurate and efficient order fulfillment
• Collaborate with internal teams to resolve customer complaints and issues
• Provide product information and recommendations to customers
• Maintain accurate records and reports of customer interactions and order status

Requirements:

• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong problem-solving and analytical skills
• Proficiency in computer software and systems
• High school diploma or equivalent required

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance