Customer Service Representative Associate

3 weeks ago


Mansfield, Texas, United States Planet Fitness Full time
About the Job

We are seeking a skilled Customer Service Representative Associate to join our team at Planet Fitness. As a key member of our operations staff, you will be responsible for ensuring that our members have an exceptional experience at our club. This includes providing top-notch customer service, maintaining a clean and welcoming environment, and supporting the overall success of our business.

The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. You will be working in a fast-paced environment and must be able to multitask effectively while maintaining attention to detail. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we want to hear from you

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Support the maintenance of our facilities, including cleaning equipment and performing routine inspections
  • Assist with operational tasks, such as processing transactions and managing inventory
  • Collaborate with other team members to achieve business objectives and improve member satisfaction
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving skills and attention to detail
  • Physical ability to lift up to 25 pounds and stand for long periods
Compensation and Benefits

We offer a competitive hourly rate of $11.00 per hour, plus opportunities for advancement and professional growth. Our benefits package includes paid time off, paid parental leave, and health insurance benefits.



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