Analytical Services Lab Manager
5 days ago
Berry Global Group, Inc. is a leading manufacturer of innovative packaging and engineered products that aim to make life better for people and the planet. With a strong commitment to sustainability and a global presence, we partner with customers to develop, design, and manufacture products that meet their needs while minimizing environmental impact.
Job SummaryWe are seeking an experienced Analytical Services Lab Manager to lead our metrology, physical/functional testing, and material analysis activities. The successful candidate will be responsible for managing a team of lab technicians, quality engineers, and materials analysts, ensuring high-quality data is presented to customers, and working closely with cross-functional teams to meet customer testing needs.
Key Responsibilities- Team Management: Manage lab technicians, quality engineers, and materials analysts in the daily execution of testing and reporting for internal and external customers.
- Training and Development: Ensure all personnel are capable and adequately trained to perform their duties.
- Test Request Management: Assign test requests and projects to lab technicians, engineers, and analysts, and manage the test request and project backlog.
- Priority Setting: Prioritize the execution of test requests and projects based on customer need and strategic priorities using a SharePoint database.
- Data Quality: Ensure high-quality, error-free data is presented to requesters and customers in support of data-driven decision making.
- Collaboration: Work closely with Product Development, plant quality, and Sales teams to ensure customer testing needs are met, provide trouble-shooting support, and ensure accurate results are reported.
- Third-Party Testing: Arrange 3rd party laboratory testing as appropriate.
- Measurement System Evaluation: Investigate and evaluate new measurement systems and technologies for metrological, analytical, or physical testing to improve accuracy, precision, and efficiency of test results.
- Validation: Ensure validation activities of measurement systems and test results meet industry standards for statistical significance and advise as necessary to ensure proper measurement systems are utilized.
- Training and Guidance: Provide guidance to plants on purchasing, programming, and utilizing up-to-date measurement devices suitable for the lab and test needs.
- Standardization: Coordinate activities for plants to ensure equipment and programming standardization for new measurement and test systems.
- Training and Development: Provide training as needed on new measurement systems' capabilities, statistics, testing methods, and laboratory capabilities.
- Accountability: Accountable for the Analytical Lab yearly budget.
- Reporting: Report monthly metrics to management.
- Support: Serve as backup to Quality Engineers and Material Analysts.
- Safety: Ensure the safety of lab personnel and visitors at all times.
- Education: Bachelor's degree, CQE or equivalent Quality experience preferred.
- Organizational Skills: Strong organizational skills with proven ability to complete multiple tasks simultaneously.
- Software Skills: Working knowledge of C-Pro, Six Sigma, Excel, Minitab, and O365 software suite.
- Communication Skills: Excellent verbal and written communication skills.
- People Management Experience: Prior people management experience.
- Laboratory Management Experience: Experience in laboratory management and/or continuous improvement preferred.
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