Customer Service Representative

3 weeks ago


Lewis Center, Ohio, United States BJ's Wholesale Club Full time
About the Job

Bj's Wholesale Club is seeking a Customer Service Representative to provide exceptional service to our members.

Duties:

  • Deliver outstanding customer service, resolving and deescalating member concerns.
  • Exhibit a clear understanding of all BJ's membership options, including renewal and upgrade processes.
  • Offer membership products, such as renewal and loyalty programs.
  • Check members out in a timely and efficient manner, scanning merchandise and handling payments.

Necessary Skills and Qualifications:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity expectations.

Additional Information:

  • Located in a comfortable indoor area with occasional exposure to temperature extremes and loud noises.
  • Frequent lifting of objects up to 30 pounds, with occasional heavy lifting.


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