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Customer Service Representative

2 months ago

Grand Haven, Michigan, United States D&W Fresh Market Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at D&W Fresh Market. As a key member of our bakery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability of our bakery products.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the bakery department, to ensure a positive shopping experience for customers.
  • Support the sales and profitability of our bakery products by rotating stock, pricing products, and performing other tasks as assigned.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Perform other duties as assigned by management to support the overall success of the store.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but a willingness to learn and take on new challenges is essential.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and customer service skills.
  • Ability to lift up to 30 pounds frequently and up to 50 pounds occasionally.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.