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Patient Registration Specialist
2 months ago
As a vital member of our healthcare team, the incumbent will act as the initial point of contact for patients visiting our outpatient clinics. This role encompasses a variety of clerical and reception responsibilities essential for maintaining efficient operations.
Key Responsibilities:
1. Enter patient information into the registration system and confirm insurance coverage.
2. Schedule, confirm, and manage patient appointments effectively.
3. Provide exceptional customer service, ensuring a welcoming environment for all patients.
4. Utilize office equipment, including printers, copiers, and multi-line phone systems, to facilitate daily tasks.
5. Maintain accurate records and assist with administrative duties as needed.
Qualifications:
Required:
- Proven ability to perform assigned duties with the necessary skills and knowledge.
- Strong customer service aptitude.
- Flexibility to work various shifts, including weekends and holidays.
- Proficient in data entry and computer usage.
- Excellent verbal and written communication skills.
Preferred:
- Familiarity with medical terminology and insurance processes.
- Experience in a medical office or hospital setting.
- Bilingual abilities in Spanish, Vietnamese, or Chinese are advantageous.
Employment Conditions:
All candidates must comply with background checks and legal work authorization requirements. The University of California, Irvine is committed to providing a safe and inclusive work environment for all employees, promoting diversity and equal opportunity in the workplace.
