Merchandise Associate

2 weeks ago

Atlanta, Georgia, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Promote credit and loyalty programs to customers and provide information on store promotions and events.
  • Support the sales floor by maintaining merchandise standards, processing merchandise, and participating in visual merchandising activities.
  • Participate in safety awareness and maintain a safe environment by reporting any hazards or incidents to management.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills with attention to detail.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Eligible associates may also participate in additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects the contributions of all associates.

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