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Route Service Manager
2 months ago
About the Role:
The Route Service Manager will be responsible for overseeing the recruitment, training, and development of a team of Route Service Representatives and Route Service Supervisors. This individual will build strong relationships with customers and elevate the team's level of achievement in customer satisfaction.
Key Responsibilities:
- Recruit, train, and develop a team of Route Service Representatives and Route Service Supervisors
- Build strong relationships with customers to drive customer satisfaction and loyalty
- Collaborate with the location management team to provide exceptional customer service and product programs
- Negotiate customer contract renewals to drive revenue growth
Requirements:
- Bachelor's degree in Business Administration or related field (high school diploma or equivalent required)
- Minimum 2 years of experience in customer service, operations, or logistics management
- Proven track record of driving customer satisfaction and loyalty
- Strong communication and negotiation skills
- Ability to lead and develop a team of customer service representatives
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About UniFirst:
UniFirst is a leading provider of uniform and workwear services, with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.
