Patient Service Representative

3 weeks ago


Hinsdale, United States NorthShore University HealthSystem Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at NorthShore University HealthSystem. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide excellent patient care and support to patients and families
  • Manage patient registration, scheduling, and billing processes
  • Respond to patient inquiries and resolve issues in a timely and professional manner
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare team members to ensure seamless patient care
Requirements
  • High school diploma or equivalent required; associate's degree in business administration or management preferred
  • 2 years of experience in a healthcare setting, preferably in patient registration, scheduling, or patient accounts
  • Manual dexterity to operate various office machines
  • Knowledge of health insurance, medical terminology, and anatomy
  • Strong data entry and keyboarding skills
  • Knowledge of Microsoft Office Suite
  • Bilingual skills a plus
Benefits
  • Career pathways to promote professional growth and development
  • Various medical, dental, and vision options
  • Tuition reimbursement
  • Free parking at designated locations
  • Wellness program savings plan
  • Health savings account options
  • Retirement options with company match
  • Paid time off
  • Community involvement opportunities


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