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Server Associate

2 months ago

Knoxville, Tennessee, United States Capstone Concepts LLC Full time
Job Summary

We are seeking a skilled Server to join our team at Capstone Concepts LLC. As a Server, you will be responsible for creating a memorable dining experience for our guests, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities
  • Welcome guests to their tables and ensure they have a pleasant dining experience.
  • Exhibit a professional attitude and presentation, adhering to our company's appearance and dress standards.
  • Know and communicate our menu, including ingredients and prices, to guests.
  • Recommend menu items and specials to guests, taking into account their preferences and dietary needs.
  • Take orders accurately and efficiently, communicating with our kitchen staff to ensure prompt and proper food preparation.
  • Provide exceptional table service, ensuring guests' needs are met and exceeded.
  • Anticipate guests' needs and take proactive steps to ensure their satisfaction.
  • Demonstrate a commitment to teamwork and collaboration with other staff members.
  • Perform assigned side work, including rolling silverware and maintaining the service station.
  • Assist team members as needed and contribute to maintaining a clean and organized dining area.
  • Accurately report tip income on a daily basis.
Requirements
  • Must be at least 18 years old.
  • Weekend availability is required.
  • Must have reliable transportation.
  • Alcohol Server Permit may be required for some locations.
  • Essential physical requirements include walking, standing, reaching, bending, lifting, carrying, and wiping.
  • Must be able to lift up to 50 pounds and frequently wash hands.
  • Regular and predictable attendance is required.
  • Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance.
Knowledge and Skills
  • Must be able to effectively communicate with customers, management, and coworkers.
  • Must possess basic math, reading, and writing skills.
  • Must possess basic computer skills.
  • Must be able to make change.
  • Must be multi-task oriented.
  • Must have knowledge of workplace safety procedures.
  • Any and all certifications when applicable.
Benefits
  • Competitive pay.
  • Health insurance.
  • 401k.
  • Paid vacation.
  • Excellent training.
  • Opportunities to advance.
Company Overview

Capstone Concepts LLC is a rapidly growing breakfast, brunch, and lunch concept with over 400 units across the country. We are committed to providing exceptional service and quality food to our guests, while fostering a positive and supportive work environment for our team members.