Trauma Remediation Team Lead
2 days ago
About Aftermath Services
We are a leading biohazard remediation and trauma cleanup company with over 60 regional offices and 100 mobile units across the US. For over 25 years, we have provided professional services to families, communities, and businesses after traumatic events.
Job Summary:
This is a full-time position that requires a hardworking, compassionate individual with a strong desire to help families in need. As a Field Supervisor, you will oversee the successful completion of jobs, estimate project scopes, manage cleanups, and handle necessary paperwork. You will also be responsible for effectively communicating and selling tailored workscopes based on client needs, and obtaining sign-off to initiate work.
What We Offer:
- A hybrid pay structure with a Job Time Hourly Rate of $30-$36 per hour, plus an administrative rate of $15 per hour.
- Flexible schedules
- Paid training
- Uniforms provided
- Career growth and advancement
Responsibilities:
- Actively assist our team in various bioremediation projects to provide exceptional client service.
- Supervise the successful completion of jobs, including estimating, recommending, and advising on project scopes.
- Manage cleanups and handle necessary paperwork.
- Effectively communicate and sell tailored workscopes based on client needs, and obtain sign-off to initiate work.
- Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process.
Requirements:
- Must be 18 years of age or older.
- Must have a valid Driver's License and acceptable Motor Vehicle Record.
- Must reside locally and be able to respond to the shop within one hour of receiving a service call.
- Must have a minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, demolition, restoration, or a related field.
- Must possess strong organizational, communication, and problem-solving skills.
- Must have completed Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.
Preferred Qualifications:
- IICRC S540 certification or equivalent in biohazard remediation.
- XActimate experience.
- Proven experience in leading teams in restoration, mitigation, remediation, or construction.
- Customer service experience and military personnel are highly valued.
- Exceptional communication skills and a track record of successful community engagement and outreach.
- Proficient in Microsoft Office Applications and relevant software.
Additional Information:
We are committed to equal employment opportunities and consider all applicants without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications as required by federal, state, and local laws.
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