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Assistant Manager

2 months ago

Houston, Texas, United States Extra Space Full time
Job Description

About the Role

We are seeking a highly motivated and customer-focused Assistant Manager to join our team at Extra Space Storage. As a key member of our store operations team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining the overall cleanliness and organization of our facility.

Key Responsibilities

  • Customer Service: Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales and Marketing: Meet sales goals through unit rentals, unit insurance, and moving supplies, promoting our services to potential customers and building strong relationships with existing ones.
  • Facility Maintenance: Maintain the cleanliness and organization of our facility, including sweeping, mopping, changing light bulbs, and performing other tasks as needed.
  • Team Collaboration: Work independently on daily tasks as well as cooperate with team members to achieve common goals and objectives.
  • Administrative Tasks: Perform administrative tasks such as data entry, filing, and other duties as assigned.

Requirements

  • Customer Service Experience: 1+ year of customer-facing employment experience, with a strong focus on providing excellent customer service.
  • Computer Skills: Strong computer skills, including proficiency in Microsoft Office and other software applications.
  • Driver's License: Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
  • Education: High school diploma or GED equivalent.
  • Bilingual Spanish: Bilingual Spanish required.

What We Offer

  • Competitive Compensation: Competitive starting pay + monthly bonus opportunity.
  • Benefits Package: Outstanding company culture with growth opportunities throughout the U.S., paid time off, generous 401(k) match, and affordable medical benefit options.
  • Professional Development: Opportunities for career advancement and professional development, including training and education programs.

Why Join Our Team?

At Extra Space Storage, we value diversity and are committed to creating a workplace that is inclusive and respectful of all employees. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.