Adult Sales Associate
3 weeks ago
Sales Associate
Compensation
$19.50 hourly - Hourly, Based upon experience bonus & incentives
On-Demand Pay. Gain early access to your money as you earn it.
Schedule
Part Time w/o Benefits (Up to 29 hrs/wk)
Mission Statement
At Romantix, our mission is centered around guest service; product selection, merchandise presentation, store cleanliness, friendly staff members, knowledgeable sales people, in-store signs, marketing and messaging, etc. Guests come first. Drop everything to greet and help your guests. Do your best to ensure your guests are satisfied and know that you are all-powerful in the ways of guest service.
Job Purpose
Sales Associates achieve success through being professional, friendly, outgoing, energetic and valuing repeat business. Sales Associates are the representatives of the Romantix brand to all our guests on the property. Sales Associates will use customer service, product knowledge, communication and sales ability while assisting guests to ensure a high quality visit every time. Additionally, Sales Associates are responsible for maintaining the properties appearance to company standards and completion of all assignments and tasks.
Qualifications
This is an entry level position. As long as the individual meets all required applicable laws regarding terms of employment there are no minimum qualifications for this position.
- Prefer 2 years retail customer service experience
- Computer Literacy (Operating in a PC environment)
- Must meet licensing requirements where applicable
Duties & Responsibilities
- Greet and acknowledge every guest genuinely
- Approach and offer assistance to every guest
- Merchandise product displays to create interest for guests
- Maintain appearance and cleanliness throughout the property
- Proactively seek opportunities to up sell and add-on additional merchandise further enhancing the guest's experience
- Proactively patrol the property so as to be aware of and prevent theft, safety, inventory and operational concerns and communicate them to the appropriate individuals
- Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings & Holidays)
- Complete assigned duties and tasks
- Follow applicable company policies and procedures at all times
- Ensure and use safe practices at all times
Key Performance Metrics for Position
Sales Associates performance will be measured in the following areas.
- Shift Goal Obtained by % of Shifts
- Overall Lines per Invoice
- Lines per Invoice (excluding Services)
- Average Transaction
- Quarterly attendance above 95%
Romantix will use these metrics to help determine performance in the position as well as eligibility for applicable increases.
Physical Requirements
This job will require: bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Sales Associates must be able to lift and handle objects weighing 50lbs or more in a safe manner as well as standing (in place or moving) up to 100% of their shift.
Supervisory Functions
This position has minimal supervisory functions. Typically the Sales Associate will help direct the duties of the janitorial staff as needed.
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