Healthcare Professional
4 weeks ago
BAYADA Home Health Care is a leading provider of home health care services, dedicated to delivering high-quality care to our clients and their families. We are seeking a skilled and compassionate Office Associate to join our team in State College, PA.
Job SummaryThe Office Associate will play a vital role in managing the coordination of client services, ensuring seamless communication with clients, referral sources, payors, and community organizations. This position requires strong organizational and communication skills, with a focus on providing exceptional customer service and quality home care.
Key Responsibilities- Provide superior customer service and quality home care
- Manage coordination of client services and emergent scheduling issues
- Build lasting relationships with clients, referral sources, payors, and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics
- Partner with Clinical Managers to provide supervision and support to field employees
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
- Newsweek Best Place to Work for Diversity, Women and Families in 2023
- Paid Weekly
- Mon-Fri work hours
- AMAZING culture
- Strong employee values and recognition
- Small team at a local office
- Growth opportunities
- BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
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