Pro Shop Associate

4 weeks ago


Naples, Florida, United States Pelican Bay Foundation Full time
About the Position

We are seeking a part-time Pro Shop Attendant to join our team at Pelican Bay Foundation. This role reports directly to the Racquets Manager and is responsible for serving members and guests at the Foundation Racquet centers.

Key Responsibilities
  • Interact with guests, creating a friendly and upbeat atmosphere.
  • Take court, lesson, and clinic reservations and check-ins.
  • Take sign-ups and communicate information regarding unique events and leagues to members.
  • Sign-up members for weekly round robins, confirm players, coordinate pairings, and check player in on the day of the event.
  • Sell pro-shop merchandise, be familiar with the merchandise in stock, as well as make suggestions, and promote any sale promotions.
  • Assist members in finding available players for matches.
  • Assist members with Chelsea, tennis reservation computer system.
  • Operate cash register, make change accurately, operate credit card terminal, and perform opening and closing procedures in accordance with tasks within a set period.
  • Receive new retail merchandise, price merchandise, and set-up display.
  • Order and stock beverage coolers.
  • Coordinate with outside lease court facilities and keep accurate court counts.
  • Set-up and instruct members on the use of the Ball Machine.
  • Clean and organize member deck areas.
  • Order coffee supplies, as well as set-up and maintain coffee service.
  • Maintain a clean and organized work area to minimize mistakes and safety concerns.
  • Count items for monthly inventory.
  • Attend First Aid/Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) training - be able to perform as needed.
Requirements
  • Ability to develop full knowledge of merchandise, tennis procedures, and policies.
  • Exude a positive, well-mannered attitude, and demeanor with members and guests.
  • Ability to read, write, do basic math, and communicate effectively.
  • Ability to lift 50 pounds, bend/stop/reach, and stand for extended periods of time.
  • Ability to multi-task on a regular basis.
Education
  • Minimum high school diploma/GED or equivalent.
  • Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described.

We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment. All eligible regular employees are offered the following benefits:

  • 401k with excellent employer match from Safe Harbor.
  • Free Team Member Meals.
  • Team Member Referral Bonus.
  • Company Paid Group Life, Disability and AD&D.
  • Company Paid Employee Assistance Program.
  • Company-provided uniforms.

Pelican Bay Foundation is an Equal Opportunity Employer and Drug Free Workplace.



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