Director, Enterprise Solutions

7 days ago

Oklahoma City, Oklahoma, United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

Our Mission

We are committed to delivering innovative solutions that meet the evolving needs of our customers. Our team of experts works tirelessly to develop and implement cutting-edge products and services that drive business growth and success.

The Role

We are seeking a visionary leader to join our team as the Director of Product Segment - Hyperscaler/Data Center. In this role, you will be responsible for driving the success and growth of our Hyperscaler/Data Center product segment. This includes developing and executing a clear product strategy, collaborating with cross-functional teams, and identifying opportunities for improvement and innovation.

Main Responsibilities
  1. Serve as the accountable leader for the success and growth of the Hyperscaler/Data Center product segment, including owning and driving a strong P&L.
  2. Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best-in-class product experience for customers.
  3. Responsible for product solution creation and collaborating with cross-functional partners like GTM teams on how to "productize" the solution.
  4. Work closely with SVP Product Segments to keep all key stakeholders aligned.
  5. Define, monitor, and improve all key product segments metrics, including adoption, customer net promoter score (NPS), volume of leads, and more.
  6. Prioritize the product roadmap for the Hyperscaler/Data Center segment in line with market research, customer feedback, and ecosystem partners' capacity.
  7. Lead the identification of and capitalization on emerging opportunities within the Hyperscaler & Data Center segment, fostering innovation to maintain a competitive edge and drive future revenue growth through creative and leading solution launches.
  8. Ensure clear communication between the Hyperscaler & Data Center segment and GTM & Business Operations functions for seamless working relationships.
  9. Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.
Requirements
  • Bachelor's degree or higher in Business or a related field.
  • 7+ years of leadership or experience in a large-scale product and/or segment leadership role, with a bonus for experience in the Hyperscaler/Data Center product segment.
  • Proven track record of launching successful products in the Hyperscaler/Data Center segment through a blend of technical, creative, business, and marketing skills.
  • Superior communication, leadership, team building, and people management skills.
  • Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
  • Experience and familiarity with Dark Fiber, Colo VPN, Internet on-Demand, IP VPN, Wavelengths, and ethernet products as they relate to Hyperscaler/Data Centers.
  • Experience as a general manager.
What We Offer

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.

How to Apply

If you are a motivated and experienced leader looking to drive business growth and success, please submit your application. We look forward to reviewing your qualifications and discussing this opportunity further.

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