Help Desk Operations Supervisor

4 days ago


Fremont, California, United States 40HRS, Inc. Full time

40HRS, Inc. is seeking an experienced Help Desk Operations Supervisor to join our team. In this role, you will be responsible for leading our TSD team in delivering exceptional support services.

Job Requirements

The ideal candidate will have a strong understanding of industry concepts, practices, and procedures. Key responsibilities include managing teams to analyze existing products and identify areas of improvement.

Main Responsibilities:

  • Analyze existing products to identify areas of improvement.
  • Manage TSD teams to detect inconsistencies and flaws.

Essential Qualifications:

  • Strong understanding of industry concepts, practices, and procedures.
  • Effective leadership and team management skills.

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