Surveillance Operator

At Hard Rock International, we are seeking a highly skilled and detail-oriented Surveillance Operator to join our team. As a Surveillance Operator, you will be responsible for monitoring and observing casino operations to ensure the security and integrity of our assets, staff, and patrons.

• Conduct routine surveillance of the gaming floor to identify potential problems and provide support to other departments as needed.
• Utilize attention to detail and observational skills to conduct reviews, write reports, and complete logs that may be used as evidence in legal matters.
• Assist in the coordination and resolution of emergency situations.
• Ensure responsible gaming and responsible alcohol service by discreetly notifying managers of concerns and observations.
• Perform cleaning and sanitizing duties in work and public spaces.
• Perform other duties as assigned.

• A minimum of one year of experience in a Security-related field or gaming-related positions (Cage, Slot, Table Games, or Audit) is preferred.
• Analytical, observational, organizational, interpersonal, and communication skills are essential.
• Casino Surveillance or related surveillance experience is an asset.

• Must obtain and maintain valid licenses/certifications per Federal, State, and ERGC Gaming regulations.
• Must successfully pass a background check.
• Must successfully pass a drug screening.
• Must be at least 21 years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Prior experience in the Gaming industry is required.
• Prior experience in Tribal Gaming is strongly preferred.

• Knowledge of computer applications is required.
• Must be able to use a computer and operate efficiently.
• Must be able to work overtime and/or change shifts on short notice.
• Must be able to get along with coworkers and work in a team environment.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.