Insurance Professional

13 hours ago


Boston, Massachusetts, United States Ironside Insurance Group Full time
About Us:

Ironside Insurance Group is a leading insurance provider that has grown significantly since its founding in 2012. We are committed to delivering exceptional service to our customers and creating a positive work environment for our employees.

We have been recognized as one of the fastest-growing companies in the industry and have received awards for being a great place to work. Our team is dedicated to providing the best possible experience for our clients and employees.


About the Role:
We are seeking a highly skilled Insurance Professional to join our team. The ideal candidate will have a strong background in commercial lines insurance and be able to provide exceptional service to our new business policyholders.

You will be responsible for quoting and binding new business policies, working closely with our producers and carrier underwriters to assess risks and determine pricing and product eligibility.

We are looking for a team player who is able to work independently and as part of a team. The successful candidate will have excellent communication and interpersonal skills and be able to prioritize and review data from a variety of sources.


Core Responsibilities:


Quotes and binds new business policies, quoting directly on multiple Carrier rating platforms, completing new business applications for the surplus lines market, working closely with our producers and carrier underwriters to assess risks and determine pricing and product eligibility.

Provides exceptional customer service and follow-up by responding to client calls and e-mails in a prompt manner.
Aid in customer retention via multiple methods of contact and annual insurance policy reviews.
Proactively identifies and processes policy transactions and explains any resulting customer impact.
Assists with policy billing, including invoicing and tracking of agency billed payments.
Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results.
Cross-selling additional insurance solutions as appropriate.

Required Skills:
Minimum of two years in an independent agency environment with a focus on quoting commercial lines business.
Experience with excess and surplus lines
Currently holds and maintains required insurance licenses.
Acquire and maintain a Massachusetts non-resident license if not already licensed in Massachusetts.
Excellent communication and interpersonal skills combined with the ability to work both independently and as part of a team.
Ability to both prioritize, as well as review, record and organize data from a variety of sources.

Preferred Skills:
Well versed in the intricacies of Massachusetts commercial lines insurance.
Working familiarity of Agency Management Systems (QQ is a plus)
Active P&C Insurance licensed in the State of Massachusetts
Familiarity with the Massachusetts Registry of Motor Vehicles (RMV) system
Fluent in Spanish

Benefit package:
At Ironside Insurance Group, we offer a well-rounded benefits package to include:

Competitive compensation package which includes incentives and bonus opportunities.
Medical benefits, including a family plan with cost share.
Generous flexible time off plan
Group life insurance
Accidental Death & Dismemberment insurance
Short-term and Long-Term Disability
401K with company matching

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