Payment Poster

City of Hope is seeking a skilled Payment Poster to join our team. As a Payment Poster, you will play a critical role in ensuring the efficient and effective posting of insurance and patient payments to open invoices.

• Post insurance payments and adjustments to patient accounts in accordance with ERA/EOB information from payors.
• Reconcile payment files to Cash Management records or checks and log completed batches in reconciliation log daily.
• Accurately post insurance denial codes to patient accounts.
• Manual Payments (Paper conversion to 835 files, insurance credit card payments, etc.)
• Verify expected reimbursement and adjustment based upon the provided contract list in order to identify and calculate underpayments.
• Post the correct adjustment reason and/or payment/adjustment note to help initiate appeals process for underpaid claims.

• High school diploma or equivalent.
• Minimum 1-2 years of experience performing follow-up to patient accounts relative to professional fee billing functions.
• Minimum experience includes corresponding with patients and insurance companies in resolving patient accounts.

• AA or BA. Payment posting to charge ledgers. Proficient in Epic, Filemaker, MS Excel.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.