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Sales Associate Cashier

2 months ago

Hinesville, Georgia, United States Food Lion Full time
Job Summary

At Food Lion, we value our associates as our most important assets. We strive to provide a fulfilling work experience and reward performance and commitment. Our goal is to create a positive shopping experience for our customers, and we need a Sales Associate Cashier to help us achieve this.

Key Responsibilities
  • Provide prompt, accurate, and friendly service to customers, engaging them to create a positive shopping experience.
  • Greet each customer by name and use their name whenever possible.
  • Unload customers' groceries from cart to belt, unloading items for ease of bagging, such as grouping cold items together.
  • Check the bottom of every cart and under all baby seats for items before completing an order.
  • Follow correct bagging procedures for the correct use of bags by type.
  • Scan customers' orders and handle payment transactions, following standard practice.
  • Avoid personal conversations with other associates when customers are present.
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
  • Follow procedures for refunds and error correction.
  • Make every attempt to maintain accurate cash control.
  • Follow procedures and perform overrides.
  • Identify customers needing assistance and offer to take the customer's order to their car.
  • Maintain alertness and call for assistance when needed to service customers per service standards.
  • Check prices quickly and accurately.
  • Be courteous and helpful to other associates.
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code.
  • Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice.
  • Ensure the work station and front end area of the store has a neat and clean presentation.
  • Report any register malfunction to the Customer Service Manager or MOD.
  • Ensure the MVP savings center KIOSK is filled with paper and properly working.
  • Adhere to all company guidelines, policies, and standard practices.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Notify QA of any cleaning issues or maintenance required on front end.
  • Successfully complete computer-based training (CBT) and training aid courses.
  • Perform all other duties as assigned.
Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.