Receptionist - Collision Repair Specialist
6 days ago
About Us
European Coachworks of San Marcos is a premier collision repair facility specializing in luxury automobiles and electric vehicles. Our state-of-the-art facility and experienced technicians ensure that every vehicle receives the highest level of quality and attention to detail.
Job Description
We are seeking a highly skilled Receptionist - Collision Repair Specialist to join our team. As a key member of our front desk team, you will be responsible for greeting customers, answering phone calls, and assisting with administrative tasks.
Key Responsibilities
- Greet customers and determine the nature of their visit in a professional and friendly manner.
- Answer incoming phone calls, direct callers to the appropriate department or individual, or take a thorough message.
- Communicate with callers and visitors in a professional, efficient, and friendly manner.
- Obtain basic demographic information about each customer using an ups card, computer system, log sheet, or other method established by the Bodyshop.
- Enter data into a management system, catalog damage, prior damage, scan the vehicle upon drop off, and prepare a file for the estimator.
- Communicate messages to the appropriate parties in a timely manner.
- Type memos, correspondence, reports, and other documents as needed.
- Ensure all booked guests are checked in and proper paperwork is processed for the repair claim to move smoothly.
- Assist with clerical duties as requested.
- Maintain a professional appearance at all times.
- Perform other tasks as assigned by management.
Qualifications and Requirements
To perform this job successfully, an individual must have the ability to read and comprehend simple instructions, short correspondence, and memos. The ideal candidate should be able to write simple correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Education and Experience
The ideal candidate should have no prior experience or training, but a high school diploma or equivalent is preferred. We offer on-the-job training and a competitive salary package.
Salary and Benefits
The estimated annual salary for this position is $40,000-$55,000 depending on experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for career growth and advancement.
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